Privacy Policy

Who we are

Our website address is: https://www.sendacake.gr/.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

 

Payment Terms

We accept payments through Paypal. You can pay with Paypal, either you have or you haven’t a Paypal account.

How to pay through PayPal without an account?

To make a payment through PayPal without opening an account yourself, you’ll have to have the recipient send you an invoice or money request. This means you’ll receive an email with either a detailed invoice — usually if you’re paying a business — or a simple note explaining what the money is needed for.

Embedded in the email will be a ‘Pay now’ button, which is all you need to make the payment without opening a PayPal account yourself.

Step 1: Click on ‘Pay now’ in the email or invoice you’ve received

Assuming you’ve received the email detailing the payment, simply click on the ‘Pay now’ button.⁴ If you can’t see the email, it’s worth checking your trash or spam folders, in case it has been sent there.

Step 2: Enter your credit or debit card details

You’ll now be given the option to open a PayPal account yourself and pay that way. However, if you don’t want to do that, you just select the credit or debit card option and enter the details for the card you wish to use.

Delivery Policy

Our goal is to deliver cakes within 48 hours of your order. We do not deliver on Sundays (except in Thessaloniki area where we can deliver on Sunday). We do not deliver also on Christmas, Easter, New Year’s Day, March 25th, October 28th and all national and religious celebrations. You must send us at least two days earlier your orders if you want to deliver sweets on the chosen dates.

When you order, you can select delivery date. If you do not enter delivery date, we will deliver your cake in the first available date. That is, between 24-48 hours after your order.

Please have in mind that we are a delivery service. We do not own a pastry shop. We collaborate with a network of many pastry shops in Greece. Therefore the only responsible for the quality of the cake is the pastry shop or bakery that we collaborate. Due to the fact that we collaborate with more than 60 different pastry shops, it’s impossible for all the cakes that we deliver to have the same appearance. Your cake may differ in appearance from the photos in products’ page, but it will have the highest standards of quality and freshness.

Important Note: Shipping charges are calculated in checkout and there is a Flat rate of 10 euros for mainland deliveries and 20 euros for islands (Mykonos, Santorini, Crete etc).

Return Policy

Due to the type of the products that we deliver, you must understand that it is impossible for us to return the products that you order. Our service is based on fast delivery of sweets in order to preserve their quality and freshness. But in order to help you correct a false order: eg you misspelled a recipient’s name or address, we give you a 12 hours period where you can cancel completely your order or change the false data that you’ve provide to us. You must send us an e-mail at info@sendacake.gr with SUBJECT: Order cancellation and give us your name, type of cake and date of your order. We cannot guarantee order cancellation or alteration after that 12 hours period.

Delivery Method

We hand deliver your cakes, minutes after we received them from the nearest bakery.

Non Delivery

If the recipient is not available to receive the cake in the day of delivery or the next, your payment is non-refundable. If the recipient declines to accept your gift, you payment is non-refundable, too.

Stock Items

Due to the nature of our products we do not not keep our products in stock. All the sweets that you’re ordering are custom made according your order. We keep that policy in order to serve fresh and high quality cakes and pastry.

Additional Questions

If you have additional questions about our shipping policies or need to inquire about alternative shipping or paying methods, please e-mail us at info@sendacake.gr.
Our policies may change.
By using our Website, you consent to the collection and use of your information, as described above, by Sendacake.gr. If we make any changes to our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our privacy policy will extend to any and all information we may collect or may have collected, regardless of whether the policy was different at the time the information was collected.
Please contact us with any questions or comments.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Sendacake.gr, please contact us at info@sendacake.gr or call us at: (+30) 6944 264387.