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At Sendacake.gr we recognize the importance of your privacy. That said, it's understandable that you may be concerned with the information you provide to us or that is collected by us and how we use it. With these concerns in mind, we've developed the Sendacake.gr Privacy Policy outlined below. We may update this Policy from time to time, so please check back occasionally. If you have any questions about our Privacy Policy, you can contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Children Policy
If you're under 18, you must provide us with written permission from your parent(s) or legal guardian(s) before sending any information about yourself to us over the Internet.

Return Policy
Due to the type of the products that we deliver, you must understand that it is impossible for us to return the products that you order. Our service is based on fast delivery of sweets in order to preserve their quality and freshness. But in order to help you correct a false order eg you mispelled a recipient's name or address, we give you a 12 hours period where you can cancel completely your order or change the false data that you've provide to us. You must send us an e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with

SUBJECT: Order cancellation

and give us your name, type of cake and date of your order. We cannot guarantee order cancellation or alteration after that 12 hours period.

 

Information collected and how it is used
Sendacake.gr will use reasonable efforts to prevent the disclosure or use of your personal information. We will not sell, share, or rent your information in any way different from what is disclosed in this statement. We collect information from you at several different points on our website. We collect information during registration. This information is used to enhance your experience on Sendacake.gr and as described below.

Ordering from Sendacake.gr
Sendacake.gr is committed to respecting and protecting your privacy. When ordering products from one of our partners bakeries, information about you is requested on an order form. The information that is collected from you is used to process orders and provide a more personalized shopping experience. Sendacake.gr does not sell, trade, or rent your personal information to third parties.

Other Sites
From time to time we may have links or banners to other websites from our site. We do not control, and therefore cannot be responsible for, the collection, use or disclosure of your information by any such third party site. Please carefully review the privacy policy of any third party site that you link to from our site.

 

Shipping Policy
Important Note:
Shipping charges are included in the final billing of your orders.

Order Fulfillment  
Our goal is to deliver cakes within 48 hours of your order.  We do not deliver on Sundays (except in Thessaloniki area where we can deliver on Sunday with an additional cost of 7,00 euros per order). We do not deliver also on Christmas, Easter, New Year's Day, March 25th, October 28th. You must send us at least two days earlier your orders if you want to deliver sweets on the dates mentioned earlier. Please have in mind that we are a delivery service. We do not own a pastry shop. We collaborate with a network of many pastry shops in Greece. Therefore the only responsible for the quality of the cake is the pastry shop or bakery that we collaborate.

 

Shipping Method
We hand deliver your cakes, minutes after we received them from the nearest bakery..

Stock Items 
Due to the nature of our products we do not not keep our products in stock. All the sweets that you're ordering are custom made according your order. We keep that policy in order to serve fresh and high quality cakes and pastry.

Additional Questions
If you have additional questions about or shipping policies or need to inquire about alternative shipping or paying methods, please e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Our policies may change.
By using our Websites, you consent to the collection and use of your information, as described above, by Sendacake.gr. If we make any changes to our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our privacy policy will extend to any and all information we may collect or may have collected, regardless of whether the policy was different at the time the information was collected.

Please contact us with any questions or comments.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Sendacake.gr, please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or send your post mail to the following address:

Sendacake.gr
P.O. BOX 2814, Triadi.
Thermi, 57001
Thessaloniki, Greece

Phone: (+30) 2310 466-369

Fax: (+30) 2310 466-369

 
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