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Our goal is to deliver cakes within 48 hours of your order. We do not deliver on Sundays (except in Thessaloniki area where we can deliver on Sunday). We do not deliver also on Christmas, Easter, New Year’s Day, March 25th, October 28th. You must send us at least two days earlier your orders if you want to deliver sweets on the chosen dates.
Please have in mind that we are a delivery service. We do not own a pastry shop. We collaborate with a network of many pastry shops in Greece. Therefore the only responsible for the quality of the cake is the pastry shop or bakery that we collaborate. Due to the fact that we collaborate with more than 30 different pastry shops, it’s impossible for all the cakes that we deliver to have the same appearance. Your cake may differ in appearance from the photos in products’ page, but it will have the highest standards of quality and freshness.
Important Note: Shipping charges are included in the final billing of your orders, except else mentioned.
Due to the type of the products that we deliver, you must understand that it is impossible for us to return the products that you order. Our service is based on fast delivery of sweets in order to preserve their quality and freshness. But in order to help you correct a false order: eg you mispelled a recipient’s name or address, we give you a 12 hours period where you can cancel completely your order or change the false data that you’ve provide to us. You must send us an e-mail at email@example.com with SUBJECT: Order cancellation and give us your name, type of cake and date of your order. We cannot guarantee order cancellation or alteration after that 12 hours period.
We hand deliver your cakes, minutes after we received them from the nearest bakery.
Due to the nature of our products we do not not keep our products in stock. All the sweets that you’re ordering are custom made according your order. We keep that policy in order to serve fresh and high quality cakes and pastry.
If you have additional questions about our shipping policies or need to inquire about alternative shipping or paying methods, please e-mail us at firstname.lastname@example.org.
Our policies may change.
Please contact us with any questions or comments.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Sendacake.gr, please contact us at email@example.com or call us at: (+30) 6944 264387.