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Absolutely. There is no recreating the experience of receiving a gift on the actual day of one’s birthday or special occasion, and we are committed to fulfilling this pledge to our customers. For your own peace of mind, we also provide direct access to the shipment process through our Gift Tracker so you can see precisely when your order is received.
Our goal is to deliver cakes within 48 hours of your order.
We do not deliver on Sundays (except in Thessaloniki area where we can deliver on Sunday).
If you want us to deliver a cake in National Holidays: on Christmas day, Easter, New Year’s Day, Epiphany Day (6th Jan), March 25th, August 15th and October 28th, please send us an e-mail at least 4 days earlier. We will schedule the delivery (if possible) and then we will contact you. In any case, you’re not going to be charged, unless our service secure delivery.
It’s important to provide a phone number, preferably mobile. We will contact recipient some moments before delivery time to assure that he/she will be at the delivery address.
Yes you can cancel your order under some terms. We confirm your order after 6-12 hours after you post it. Between that time you can ask for a full refund of your amount.
If you ask for a refund after we collect money from paypal, there is a minimum charge of 5 euros.